Legal notice

RAINORA LEGAL NOTICE AND COMPLIANCE POLICY

Last Updated: 17.05.2026

1. Legal Basis and Scope

This Legal Notice and Compliance Policy applies to all digital services, sales processes, and user interactions provided by Rainora. All individuals and legal entities using the website are deemed to have accepted these terms.

2. Company Definition

Rainora is an e-commerce brand operating in compliance with the laws of the Republic of Türkiye. All operational processes are carried out in accordance with applicable consumer protection and commercial legislation.

3. Intellectual Property Rights

All brand elements belonging to Rainora—including logos, designs, visual content, product descriptions, and digital materials—are protected under intellectual property law.

Any copying, reproduction, distribution, or commercial use without written permission is strictly prohibited.

4. Terms of Use

Users may only use the system for lawful and honest purposes.

Any misuse of the system, including fraudulent orders, unauthorized access attempts, or actions that threaten platform security, is strictly prohibited.

5. Service Continuity

Rainora does not guarantee uninterrupted or error-free operation of the platform.

Interruptions may occur due to system maintenance, technical failures, or third-party service provider issues.

6. Product Information and Images

Product images are for illustrative purposes only.

Variations in color, texture, and appearance may occur due to screen settings, production batches, and supplier processes.

7. Order and Operational Processes

Rainora reserves the right to accept, partially fulfill, or cancel orders, as well as limit quantities based on stock availability.

Operational processes depend on supply chain conditions.

8. Limitation of Liability

To the extent permitted by applicable law, Rainora cannot be held liable for indirect or direct damages arising from shipping delays, payment system issues, technical failures, user errors, third-party service provider issues, or force majeure events.

9. Data Protection and KVKK Compliance

Personal data is processed in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).

Data is used solely for service delivery, order management, and customer experience purposes and is not shared with third parties except where legally required.

10. Electronic Commercial Communication

Users agree to receive informational electronic communications (email, SMS, phone calls) as part of service processes.

Marketing communications are sent in accordance with applicable laws and user consent requirements under Law No. 6563.

11. Security and Infrastructure

Rainora implements reasonable technical and administrative security measures, including SSL encryption, secure server infrastructure, authorized access systems, and monitoring mechanisms to protect user data.

12. Third-Party Services

Rainora is not responsible for disruptions caused by third-party services such as payment providers, logistics companies, or other external service providers beyond its control.

13. Dispute Resolution

In case of disputes, amicable resolution is prioritized.

If a resolution cannot be reached, Turkish Consumer Arbitration Committees and Courts are authorized in accordance with applicable consumer legislation.